Terms and Conditions | Booking Rules for Activities in Dorset
Booking and Participating in Activities
Acknowledgement of Risk
Acknowledgement of Risk
All activities operated by Jurassic Watersports are physically demanding adventurous outdoor pursuits that carry with them inherent risks of accidental injury. Our team works incredibly hard to minimise these risks as much as feasibly possible. However, these risks include serious physical harm, broken bones, cuts and lacerations, head injuries and drowning.
Sessions can be cut short, cancelled or adapted at any time before or during any activity if any one of our team feel the conditions are no longer appropriate or safe to operate in for the given participants. Any participant has the right to back out of an activity at any time if they feel unable to participate further. (Our team will of course try to encourage you where appropriate, but you should never feel under any pressure to participate)
It is important that we are made aware of any illnesses or injuries that may affect your ability or safety during a session. Please note, we ask for this information in no way to disqualify you from taking part, it is simply in everyone's best interest that we are aware of these conditions so that we can ensure your safety, and the safety of others.
Conditions that are of particular importance are:
- Asthma and other breathing conditions
- Heart or respiratory conditions (even if in the past)
- Physical injuries affecting or limiting movement/mobility
- Recently healed injuries or surgeries (Last 12 months)
- Ongoing Mental Health concerns
- If you are currently or recently Pregnant
- Any other medical conditions requiring you to take medication, or that you would usually have to inform a health care practitioner about prior to treatment.
Accidents are always a possibility, following the directions of your instructor are key to mitigating the risks of an accident occurring. Jurassic Watersports can not accept responsibility or liability for any accident that occurs as a result of not following directions, or not as a result of negligence on the part of a member of our staff.
Please read the relevant section below, specific to your chosen activities.
COASTEERING
Coasteering involves traversing rocky coastlines, swimming in caves, jumping from rocks and operating in and around moving, tidal waters. This is an incredibly dynamic environment that is always changing, even over the course of a session. Our Instructors are highly trained and experienced in monitoring and adapting to these conditions and every effort is made to assess the forecast prior to every session.
You will be required to spend extended periods of time in the water, make long, unaided swims and enter the water with confidence from varying heights. You can expect to be swimming through breaking waves and tidal currents, as well as moving across rocky ledges, through these waves. You must be confident in being in the water and swimming at least 25m in open water conditions, wearing a Wetsuit and Buoyancy Aid.
ROCK CLIMBING & ABSEILING
Climbing and Abseiling involves climbing on outdoor, naturally occurring rock faces, belaying for other climbers, lowering yourself over the edge of cliff tops and operating close to/over the edge of heigh cliff edges. It is important that all participants follow Instructor directions around keeping safe at heights and using PPE correctly.
You will be required to hang from rope lines, placing your trust in the equipment and another individual managing the safety of those lines. You must be physically able to move your own body weight and follow all commands from your instructor relating to the safe handling of ropes.
The BMC Participation Statement say that: The BMC recognises that climbing and mountaineering are activities with a danger of personal injury or death. Participants in these activities should be aware of and accept these risks and be responsible for their own actions.
PADDLESPORT
(Including Kayaking & Paddleboarding)
Kayak Tours and Experiences involve receiving basic skill instruction, paddling distances in sheltered open water, paddling through waves and stopping on steep and rocky beaches. Some Kayak & SUP sessions may involve water based games that may result in entering the water by jumping or falling. At all times in or around the water you will be wearing a buoyancy aid.
You will be required to paddle varying distances and should expect to paddle for a round journey time of up to 2 hours (with a stop). You will also need to be physically able to assist in carrying boats/boards short distances and swim short distances while wearing a buoyancy aid. You should be confident being in or around water.
*If booking for a participant under the age of 18, it is important that all parents and legal guardians are informed and aware of the information above.
Participant Agreement
Participant Agreement
1 .I am aware of and understand the potential risks and dangers outlined in the Jurassic Watersports “Acknowledgement of Risk”. I confirm I am voluntarily participating in these activities with full knowledge of the potential risks and dangers involved.
2. I am physically fit and able to participate in Adventure Activities. Including being able to swim a minimum of 25m, unaided in open sea conditions.
3. I know of no reason why I should not participate in any of the activities offered by Jurassic Watersports. I hereby declare, to the best of my knowledge, that I am free of any condition, disease, infirmity or illness that may affect my ability to participate in any activities. I also confirm that I have provided information of any and all existing medical conditions or disabilities on my Medical Form.
4. I agree to abide by all oral warnings and notices regarding safety whilst participating in a Jurassic Watersports Activity. I am aware I have the opportunity to ask questions about the activities. If I choose not to take the advice or to disregard any advice given, I do so voluntarily and accept liability for all resulting injuries or damage.
5. I do hereby waive, release and discharge Jurassic Watersports from any and all responsibility or liability for injuries or damages resulting from my failure to follow any commands, warnings or safety briefs from members of the Jurassic Watersports team, while participating in a Jurassic Watersports Instructor lead session, and I understand that Jurassic Watersports accepts no liability for any accidents or injuries not caused as a result of negligence on the part of a member of staff.
6. I understand that it is my responsibility to arrive for all activities free from the influence of any drugs or alcohol, properly fed and energised for the physically demanding adventure activity I am taking part in. I accept that failure to do so will likely mean I will not be able to take part.
7. Jurassic Watersports have the right to take photos and videos of me whilst on session to use on social media and website etc, unless I formally inform Jurassic Watersports in writing, prior to my session.
8. By signing I give Jurassic Watersports the right to contact me regarding my activities and to be added to the Jurassic Watersports mailing list.
9. I consent to Jurassic Watersports storing my personal information in accordance with British Data Protection and Insurance regulations.
10. I confirm I have read and accepted all information within this Participant Agreement as well as the Information stated within the Acknowledgement of Risk, and i will ensure any other participants accompanying me have also.
Cancelation Policy
Making Changes to Your Booking
Bookings without "Booking Protection"
Bookings without "Booking Protection"
If you didn't choose to add on 'Booking Protection' when you made your booking, the following applies:
Open Sessions
IF YOU CANCEL YOUR BOOKING:
Within 7 days of placing the booking:
We offer a 7-day cooling-off period, allowing you to cancel your booking within 7 days of placing your booking for a full refund, provided that your activity is booked more than 30 days in advance.
More than 30 days until your activity:
Cancellations - Any cancellations made more than 30 days before your booked activity are eligible for a full refund, minus a £15 admin fee, per person on the booking.
Requests to move a booking - You can request to move your booking at any time, however this will incur an admin fee of £10 per person on the booking.
Less than 30 days until your activity:
Cancellations - Any cancellations made less than 30 days before your booked activity are not eligible for a refund.
Requests to move a booking - You can request to move your booking within the 30 day window, however this will incur an admin fee of £15 per person on the booking.
Less than 7 days until your activity:
No cancellations or changes can be made within this window.
Private Sessions
IF YOU CANCEL YOUR BOOKING:
Within 7 days of placing the booking:
We offer a 7-day cooling-off period, allowing you to cancel your booking within 7 days of placing your booking for a full refund, provided that your activity is booked more than 30 days in advance.
More than 30 days until your activity:
Cancellations - If you cancel your session more than 30 days before your session, you will forfeit your £100 deposit, however any other money that you have paid will be refunded.
Requests to move a booking - You can request to move your booking at any time, however this will incur an admin fee of £50 for the booking.
Less than 30 days until your activity:
Cancellations - Any cancellations made less than 30 days before your booked activity are not eligible for a refund.
Requests to move a booking - You can request to move your booking within the 30 day window, however this will incur an admin fee of £75 for the booking.
Less than 7 days until your activity:
No cancellations or changes can be made within this window. Any balance still unpaid will also still be due for payment.
Bookings With "Booking Protection"
Bookings With "Booking Protection"
If you did choose to add on 'Booking Protection' when you made your booking, the following applies:
Open & Private Sessions
IF YOU CANCEL YOUR BOOKING:
Within 7 days of placing the booking:
We offer a 7-day cooling-off period, allowing you to cancel your booking within 7 days of placing your booking for a full refund, provided that your activity is booked more than 14 days in advance.
At anytime up to 7 days until your activity:
Cancellations - With ‘Booking Protection’ you are able to cancel your booking at any time up to 7 days before your booked activity for a full refund, minus the £15 booking protection fee you paid at the time of booking.
Requests to move a booking - You can request to move your booking at any time, free of charge.
Less than 7 days until your activity:
Cancellations - With ‘Booking Protection’ you are able to cancel your booking within the 7 day window for a full refund, minus an admin fee of £5 per person on the booking.
Requests to move a booking - You can request to move your booking at any time, free of charge.
"Booking Protection" Explained
"Booking Protection" Explained
Our 'Booking Protection' gives you options
HOW DOES IT WORK?
When you are placing your booking, whether that's online or with one of our team, you will have the option to ‘Add On’ our ‘Booking Protection’ to give you greater flexibility to cancel and change your booking at any time.
HOW MUCH DOES IT COST?
We charge a set fee of £15 for the booking, regardless of the number of people you are booking for.
WHAT ARE THE BENEFITS?
Take a look at the policies above to see exactly what you get, with or without ‘Booking Protection’. Our refund policy is split into four ‘windows’ of cancellation for both ‘Open’ and ‘Private’ sessions. To break down the differences between having and not having ‘Booking Protection’, take a look below:
Open Sessions
Within 7 days of placing the booking
Without ‘booking protection’, the ‘cooling off’ period is only valid when booking more than 30 days in advance. With ‘booking protection’, the ‘cooling off’ period is valid as long as you are booking more than 14 days in advance.
More than 30 days until your activity
Without ‘booking protection’, any cancellations within this window will incur an admin fee of £15 per person on the booking, and requests to move a booking will incur an admin fee of £10 per person on the booking. With ‘booking protection’ you can cancel your booking for a full refund or move your booking free of charge, at any time within this window. (Refunds will not include the £15 booking protection fee.)
Less than 30 days until your activity
Without ‘booking protection’, any cancellations within this window will not be eligible for a refund of any amount, and requests to move a booking will incur an admin fee of £15 per person on the booking. With ‘booking protection’ you can still cancel your booking for a full refund or move your booking free of charge, at any time within this window. (Refunds will not include the £15 booking protection fee.)
Less than 7 days until your activity
Without ‘booking protection’ we are unable to offer any refunds or make any changes to your session. With ‘booking protection’ you can still move your booking free of charge within this window. We can also still cancel your session for a full refund, minus an admin fee of £5 per person on the booking. (The £15 booking protection fee will be included in this.)
Private Sessions
Within 7 days of placing the booking
Same as Open Sessions above.
More than 30 days until your activity
Without ‘booking protection’, any cancellations within this window will forfeit your £100 deposit, however we will refund any other money paid. Any requests to move a booking will incur an admin fee of £50 for the booking. With ‘booking protection’ you can cancel your booking for a full refund or move your booking free of charge, at any time within this window. (Refunds will not include the £15 booking protection fee.)
Less than 30 days until your activity
Without ‘booking protection’ we are unable to offer any refunds on your booking and any requests to move your session will incur an admin fee of £75 for the booking. With ‘booking protection’ you can still cancel your booking for a full refund or move your booking free of charge, at any time within this window. (Refunds will not include the £15 booking protection fee.)
Less than 7 days until your activity
Without ‘booking protection’ we are unable to offer any refunds or make any changes to your session, and any outstanding balance will still be due for payment. With ‘booking protection’ you can still move your booking free of charge within this window. We can also still cancel your session for a full refund, minus an admin fee of £5 per person on the booking. (The £15 booking protection fee will be included in this.)
Group Leader Agreement
Group Leader Agreement
1 .I am aware of and understand the potential risks and dangers outlined in the Jurassic Watersports “Acknowledgement of Risk”. I confirm that all participants are voluntarily participating in these activities with full knowledge of the potential risks and dangers involved.
2. All participants are physically fit and able to participate in Adventure Activities. Including being able to swim a minimum of 25m, unaided in open sea conditions.
3. I know of no reason why any of the Group should not participate in any of the activities offered by Jurassic Watersports. I hereby declare, to the best of my knowledge, that all participants are free of any condition, disease, infirmity or illness that may affect my ability to participate in any activities. I also confirm that I have provided information of any and all existing medical conditions or disabilities of the group.
4. I agree to ensure all participants will abide by all oral warnings and notices regarding safety whilst participating in a Jurassic Watersports Activity. All participants are aware they have the opportunity to ask questions about the activities. If anyone should choose not to take the advice or to disregard any advice given, they do so voluntarily and accept liability for all resulting injuries or damage.
5. I do hereby waive, release and discharge Jurassic Watersports from any and all responsibility or liability for injuries or damages resulting from any of my groups failure to follow any commands, warnings or safety briefs from members of the Jurassic Watersports team, while participating in a Jurassic Watersports Instructor lead session.
6. I understand that Jurassic Watersports accepts no liability for any accidents or injuries not caused as a result of negligence on the part of a member of staff.
7. I accept Jurassic Watersports have the right to take photos and videos of my group whilst on session to use on social media and website etc, unless I formally inform Jurassic Watersports in writing, prior to my session.
8. By signing I give Jurassic Watersports the right to contact me regarding my activities and to be added to the Jurassic Watersports mailing list.
9. I consent to Jurassic Watersports storing my personal information in accordance with British Data Protection and Insurance regulations.
10. I confirm I have read and accepted all information within this Group Leader Agreement, as well as the Information stated within the Participant Agreement and Acknowledgement of Risk. I also confirm I have/will inform all participants, their guardians and participating staff and have their consent to sign this agreement on their behalf.